Air Freight Forwarding - Points to Note

Please confirm the following points when using the air freight forwarding services.

Volumetric Weight

If the volumetric weight exceeds the actual weight, the former will be used to calculate the shipping charge.

Actual Weight: The gross weight of the shipment (including packaging).
Volumetric Weight: The weight of the shipment based on its volume. For this purpose, 6,000 cm3is equivalent to 1 kg. (6,000 cm3/kg is the standard value established by IATA.)

*Calculation Method
Volumetric Weight (kg) = Length (cm) x Width (cm) x Height (cm) ÷ 6,000 (cm³/kg) [The result is rounded up to the nearest 0.5 kg.]

*Sample Calculation
A shipment measures 40 cm x 50 cm x 60 cm and has an actual weight of 15 kg.
Its volumetric weight is: 40 x 50 x 60 ÷ 6,000 = 20.00 kg. The shipping charge is calculated based on this 20 kg volumetric weight value.

Shipments That Cannot Be Accepted

  1. Shipments which have weights, volumes, or monetary values that exceed what is stipulated in regulations.
  2. If any of the following are included in the shipment.
    1. Precious metals (gold, silver, platinum, etc.), precious and semi-precious gemstones (diamonds, etc.), currencies (banknotes and coins), jewelry, and other valuable items
    2. Marketable securities (unless accompanied by written permission and insured)
    3. Private correspondence (letters, etc.) as defined by current laws in Japan
    4. Animals and plants
    5. Human remains
    6. Items which are easily perishable
    7. Firearms and gunpowder
    8. Explosives
    9. Compressed gas canisters/cylinders
    10. Flammable liquids and solids, combustible solids
    11. Flashbulbs for photography
    12. Magnetic substances
    13. Mercury
    14. Corrosive substances, all bases and acids
    15. Oxidizers
    16. Poisonous substances
    17. Volatile organic compounds
    18. Items which are defined as dangerous goods by the ICAO Technical Instructions for the Safe Transport of Dangerous Goods by Air and the IATA Dangerous Goods Regulations
    19. Items that are prohibited by applicable laws.
    20. Cargo which is subject to import/export/transport prohibitions or restrictions established by the local/national government of the origin, destination, and transit countries
    21. Items which contradict public morality
    22. Other items that are deemed inappropriate by ANA Courier Express

* Depending on the destination, it may be possible to ship some of the items listed above. Please contact us for details.
* Item and value restrictions may differ depending on the destination.
* Please inquire with an ANA Courier Express sales representative or ANA Courier Express customer service for details regarding separate handling fees and charges.